Witch Hat

In order for the goods to be eligible for a return, please make sure that:

• The goods were purchased in the last 14 days
• The goods are in the original packaging, all tags are intact. 

Following goods cannot be returned: 

• Products made to your specifications, personalised order. 
• Products not suitable for return due to health protection or hygiene reasons. 

​You are responsible for the cost and risk of returning the goods to us. Please contact us regarding your return to receive shipment information. 

You are entitled to cancel your order within 14 days. The deadline for cancelling an order is 14 days from the date on which you or a third party appointed by you received your order. 

In order to cancel an order, you must inform us of your decision by means of a clear statement. You can inform us by sending us an email or contacting through our contact page. 

We will reimburse you no later than 14 days upon receiving the returned items. We will use the same means of payment you used for the order. You will not incur any fees for such reimbursement. 

Cancellation fees will apply if you fail to cancel before the order is shipped in order to cover the shipping costs.